AUSN

SUMMER 2017

Navy magazine is distributed on Capitol Hill,the Pentagon and naval bases around the world. It provides information that impacts Sailors, their families and the Navy. Navy is published quarterly by the Association of the United States Navy (AUSN).

Issue link: http://digital.ausn.org/i/873128

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44 Navy | Summer 2017 T oday, many health care systems are leveraging technology, popula- tion health strategies and lean processes to increase efficiency and improve the patient experience. e Veterans Health Adminis- tration leads the nation in using modern technology to improve the delivery of health care. One of the innova- tive approaches is the use of Clinical Video Telehealth, which uses telehealth technologies to make diagnoses, provide and manage care, perform checkups or provide specialist consultations. For many Veterans, trav- eling to a medical center can be an arduous task, especially if they are severely impaired. Use of telecommunication modal- ities to augment care using virtual linkages helps to improve access to care, making it possible for patients to come to one of the VA's many communi- ty-based outpatient clinics and connect to a specialty health care team member — who may be in a facility hundreds of miles away. e VA is continually adding new telehealth special- ties as technology improves to expand services such as: TeleMental Health, TeleCardi- ology, TeleGenomics, TeleNutrition, TeleMOVE and TeleRetinal imaging to name just a few. Clinical Video Telehealth helps to bring VA care closer to home for Veterans. Instead of having to travel to the hospital to see a specialist, the patient can go to one of the over 700 community-based outpatient clinics for care. Mobile health is emerging as an essential element of health care. VA Mobile Apps have been developed for both Veterans and VA care teams, offering safe and secure mobile access to patient data, and providing more opportunities for Veterans to be active partici- pants in their health care. e apps are personalized private tools designed for a variety of users and needs. e new VA Video Connect application connects Veterans with their health care team from anywhere, using encryption to ensure a secure and private session. It allows quick and easy health care access from any mobile or web-based device. Apps are available for Veterans online at the VA APP Store. Another innovative approach to care delivery is the use of an Interactive Patient Care (IPC) platform to enhance patient to caregiver communication and better prepare Veterans to care for themselves following discharge from the hospital. Interactive Patient Care is based on the premise that the more actively engaged the Veteran is in their health care, the more likely they will meet their health and life goals. Many VA Medical Centers across the nation are part- nering with GetWellNetwork to integrate IPC technology into daily clinical practice with the goal of improving the patient experience while hospital- ized and empowering them to take greater responsibly in managing their own health status. e technology platform also provides the health care team with Veteran-generated data, such as real-time feed- back about the quality of care. e platform allows the health care team to select education videos for the Veteran and family members about a specific medical condition, smoking cessation, healthy food choices or a variety of health topics. For example, a member of the health care team can select education lessons based on the Veteran's needs and condition through the electronic medical record. e patient receives notification via the television that alerts them to the education lessons. Aer the patient completes the lesson, it is automatically documented in their medical record. e learning is personalized and self-paced. e technology also allows the Veteran the ability to connect HEALTH TALK Leveraging Technology to Care for Veterans VETERANS AFFAIRS e VA is continually adding new telehealth specialties as technology improves to expand services…

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